Cloud Telephony Sales Manager

Location: Old Trafford, Manchester, M16 0PQ (Work From Home Wednesdays)

Salary: £40,000 basic (£95,000 OTE)

As a Cloud Telephony Sales Manager at PHMG, you will assume a pivotal role in orchestrating a world-class customer encounter for our clients through the seamless integration of our cloud-based phone solutions. With a primary focus on newly onboarded clients, your mission is to enhance their operational efficiency and elevate their customer interactions by introducing our cutting-edge 'Complete Caller Experience' service. Your responsibility involves strategically positioning our technical solutions to generate additional revenue and unlock the full potential of their communication infrastructure.

Your role is paramount in establishing the trajectory of the client's journey with us. With exceptional interpersonal skills, you'll in still a sense of value and anticipation in our clients, fostering a dynamic that feels less transactional and more partnership-oriented right from the start.

Click here to learn more about Complete caller experience - PHMG

About PHMG:

Established in 1998, PHMG has grown from a Manchester-founded creative business into the world’s leading audio branding agency. Today, we partner with almost 40,000 clients across more than 50 countries, including global brands such as Coca-Cola, Samsung, Adidas and Audi, alongside ambitious SMEs in virtually every sector. Innovation fuels everything we do. From day one, we set out to redefine audio branding by harmonising creativity, technology and measurable results. That mindset continues to shape our evolution as we expand beyond sound into a broader suite of client communication services. In 2025, PHMG entered a defining new chapter as an employee-owned business. 

We are proud recipients of the King’s Award for Enterprise, recognised for innovation, growth and performance excellence. Today, more than 800 colleagues across six global offices collaborate to deliver work that blends artistry with commercial impact.

Joining PHMG means becoming part of a people-powered, future-focused company that values creativity, champions diversity and invests in professional growth.

Responsibilities:

• Attend pre-booked appointments via Zoom, booked for you by our Sales Account Managers
• Present ‘Complete Caller Experience’ to decision makers and business owners through a structured presentation
• Take every opportunity to close deals in the first meeting
• Achieve sales revenue from business meetings
• Hand off signed deals to an implementation and account management team.
• Ensure all documentation is completed to the required standard

Requirements:

• Proven experience in face-to-face B2B sales within telecoms, UCaaS, VoIP, or connectivity solutions
• Strong track record selling cloud telephony platforms (e.g. hosted PBX, SIP trunking, call centre solutions, MS Teams telephony integration)
• Consistent history of closing deals within short sales cycles, particularly in SME and mid-market environments
• Deep understanding of telecoms infrastructure, call flows, number porting, and business telephony requirements
• Ability to engage and influence business owners, CEOs, and C-suite executives within B2B organisations
• Skilled in consultative and solution-based selling, using frameworks such as SPIN, with a focus on identifying pain points 
• Confident in delivering product demos and explaining technical value propositions (call quality, reliability, integrations, analytics, compliance) in a clear commercial way
• Strong closing mindset with the ability to win high volumes of business, often within first or second meetings
• Experience handling objections around switching providers, contracts, uptime, and migration risk
• Highly driven, self-motivated team player with strong pipeline management and follow-up discipline

What you’ll get in return:

• Competitive salary and rewards
• Free gym membership at PureGym from your first month
• All expenses paid company events in sought after venues
• Birthday time off to celebrate
• On-site barber and beautician
• Exciting social scene and lively atmosphere
• Creative, spacious offices with breakout areas and bar
• Fundraising initiatives for our registered charity – the PHMG Foundation
• Cycle to work scheme
• Smart pension scheme

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