Cloud Sales Consultant (North American Hours)
Start great conversations and create real opportunities 

📍 Old Trafford, Manchester, M16 0PQ (HYBRID)
🕐 1pm–10pm Monday to Thursday, 1pm–6pm Friday

The role

As a Cloud Sales Consultant, you’ll speak with PHMG’s existing North American clients and spot businesses that would benefit from a modern cloud-based phone system. Your job is to start the conversation, not close the deal. You’ll work closely with our Account Managers to find the right opportunities and spark interest. Then you’ll book well-qualified meetings for our Cloud Sales closing team, so they have everything they need to deliver a world-class consultation.

If you’re confident on the phone, build rapport naturally and like the idea of a consultative, no-pressure approach to sales, this role is for you.

About PHMG

PHMG is the world’s leading audio branding agency and a growing provider of cloud telephony. We help more than 37,000 businesses in over 50 countries sound their best, from global brands like Adidas, Coca-Cola and Audi to ambitious local businesses. We’re proud to be employee-owned and to hold the King’s Award for Enterprise. When the business grows, our people share in that success.

What you’ll be doing

• Working with Account Managers to find cloud telephony opportunities within our active client base
• Contacting existing clients by phone and other channels to introduce our cloud phone system
• Asking smart questions to understand each client’s current provider, users, contract position, challenges and future plans
• Booking qualified meetings with the right decision-makers for the Cloud Sales team
• Confirming appointments and following up professionally so meetings go ahead
• Passing on clear, accurate notes so every consultation starts on the front foot
• Keeping CRM records complete and up to date
• Sharing client feedback and market insight to sharpen our messaging and targeting

What we’re looking for

• Experience in B2B appointment setting, outbound sales, lead generation, business development or account management
• Confidence speaking with business owners and senior decision-makers over the phone
• A knack for building rapport quickly and asking the right questions
• Clear, persuasive communication without a pushy or transactional style
• Strong organisation, follow-up discipline and accurate record keeping
• Curiosity and a willingness to learn the fundamentals of cloud telephony
• A collaborative, team-first approach
• Resilience, accountability and the drive to hit appointment targets

Training and development

• Structured onboarding covering our cloud proposition, qualification criteria, CRM and referral process
• Ongoing coaching on call structure, questioning, objection handling and follow-up
• Support from Cloud Sales, implementation, data and operational specialists
• Clear development opportunities linked to your performance

Why join us?

• Share in our success as part of an employee-owned business
• Corporate gym membership 
• Company pension and life insurance
• Cycle to work scheme and car valet service
• Regular social and charitable events

Ready to start the conversation? Apply now and help bring modern cloud communications to PHMG’s clients across North America.

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